Shipping Details

Shipping

Within Australia

We use Australia Post to ensure the best possible delivery. Once you place your order we'll let you know as soon as your order has been dispatched as well as give you a tracking number to follow your package. We aim to dispatch all orders in stock within 1 business day of payment being authorised. Delivery times are estimates by Australia Post and Indigo Luna does not warrant products will be delivered within the estimated delivery time and disclaims any liability for any inconvenience due to late delivery.

Australia Post estimates delivery between 2-5 business days within Australia, may be longer in rural areas, Northern Territory & Western Australia

Standard FREE! ( 2-5 business days)

Express $10.00 AUD (Fastest possible delivery)

Express Shipping Next business day delivery* within the Express Post delivery network and fastest possible delivery for other areas.

International

All international orders will be sent via Australia Post with tracking number provided, delivery times will be dependent on your country location.

Indonesia

Standard FREE!

 

New Zealand - Zone 1

Standard $12.00 AUD (Estimated delivery time of 5 business days)

Express $15.00 AUD (Estimated delivery time of 3 business days)

 

Asia (China, Japan, Hong Kong) - Zone 2

Standard $13.00 AUD (Estimated delivery time of 7 business days)

Express $25.00 AUD (Estimated delivery time of 5 business days)

 

South Asia (India, Korea, Malaysia, Vietnam, Thailand) - Zone 3

Standard $13.00 AUD (Estimated delivery time of 7 business days)

Express $27.00 AUD (Estimated delivery time of 5 business days)

 

United States & Canada - Zone 4

Standard $14.00 AUD (Estimated delivery time of 7 business days)

Express $25.00 AUD (Estimated delivery time of 5 business days)

 

Asia Pacific (Samoa, Fiji, Sri Lanka - Zone 5

Standard $15.00 AUD (Estimated delivery time of 7 business days)

Express $27.00 AUD (Estimated delivery time of 5 business days)

 

Europe - Zone 6

Standard $15.00 AUD (Estimated delivery time of 7 -10 business days)

Express $35.00 AUD (Estimated delivery time of 5 business days)

 

Eastern Europe - Zone 7

Standard $16.00 AUD (Estimated delivery time of 10 business days)

Express $38.00 AUD (Estimated delivery time of 5 business days)

 

Rest of the World - Zone 8

Standard $17.00 AUD (Estimated delivery time of 10 business days)

Express $40.00 AUD (Estimated delivery time of 5 business days)

  

If you are not sure about your country you can check which zone you fall under here

 

All international customers are responsible for the customs rates within their own country.

We will declare FULL $ value paid on international shipments and must include an invoice for customs should they require it. Unfortunately we CAN NOT put a lower value on the parcel.

For further information on your country's customs fees, please contact your local customs office.